FAQ
Everything You Might Be Wondering
Answers about products, setup, customization, shipping, channels, and how Wunderscan turns customer moments into measurable actions.
Getting Started
What is Wunderscan?
Wunderscan provides premium physical growth products (business cards, stickers, table stands, flyers) with QR codes that drive customer actions like reviews, followers, bookings, and leads.
How does Wunderscan work?
Choose a product, customize it with your brand, set your QR destination, and place it where customers interact. Customers scan with any smartphone — no app needed.
Do I need an app?
No. Customers scan QR codes with their smartphone camera. No app installation required.
Is Wunderscan for online or offline businesses?
Wunderscan is designed for customer-facing businesses with physical locations — restaurants, salons, hotels, clinics, retail, and more.
Products
Which products are available?
Business Cards, Stickers, Table Stands, Flyers, and Growth Kits.
What is each product best for?
Business Cards for post-service handouts, Stickers for counters and packaging, Table Stands for desks and tables, Flyers for events and giveaways.
Can I start with one product?
Yes. You can start with a single product and expand later.
Can I combine several products?
Yes. The Growth Kit lets you mix products, channels, and finishes into one branded system.
Channels
Which channels are supported?
Google Reviews, Trustpilot, Tripadvisor, Yelp, Instagram, TikTok, Facebook, WhatsApp, LinkedIn, Calendly, Fresha, Booksy, OpenTable, TheFork, Quandoo, Digital Menu, PDF Menu, WiFi, and PayPal.
Can one product be used for multiple channels?
Each product is configured for one specific channel to drive a clear outcome.
What if my channel is not listed?
Contact us — we may be able to support custom channels.
Customization
Can I customize the design?
Yes. Add your logo, choose brand colors, set your call-to-action text, and preview before ordering.
Is setup included?
Yes. All products come branded, pre-configured, and ready to use.
Can I see a preview before ordering?
Yes. You can preview your final design before placing your order.
Orders & Shipping
Where do you ship?
Worldwide.
How long does production and shipping take?
Estimated delivery is 4–6 working days after production and dispatch.
What if I made a mistake in my setup?
Contact us within 24 hours of placing your order at support@wunderscan.com.
What if my order arrives damaged?
Notify us within 14 days of delivery with photos and your order number. Confirmed damage will be replaced at no cost.
Growth Kit
What is a Growth Kit?
A customized system that combines multiple products, channels, and finishes into one branded growth package.
Do I need a Growth Kit from the start?
No. You can start with individual products and build a kit later.
Support
How do I contact Wunderscan?
Email us at hello@wunderscan.com. Replies within one business day.
Can Wunderscan help me choose the right setup?
Yes. Contact us and we’ll help you find the best products and channels for your business.